Privacy policy
Last Updated: December 29, 2024
Glow & Give by Julia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://www.glowgivebyjulia.co.uk) or interact with us.
1. Information We Collect
We collect personal information that you provide directly when you:
Place an order
Sign up for our newsletter
Contact us
This may include:
Contact Information: Name, email address, phone number, and postal address
Payment Information: Credit/debit card details or other payment information provided at checkout (processed securely by our payment providers)
Order Details: Products purchased, shipping preferences, and order history
Optional Information: Feedback, reviews, or survey responses
We may also collect information automatically, such as:
Technical Data: IP address, browser type, device information, and website usage data collected through cookies.
2. How We Use Your Information
We use your personal information to:
Process and fulfil your orders, including delivery and payment processing
Provide customer support and respond to inquiries
Send updates, newsletters, or marketing materials (only if you opt-in)
Improve our website and personalize your shopping experience
Comply with legal obligations or protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Payment processors (e.g., Apple Pay, PayPal), delivery couriers, and website hosting providers to perform services on our behalf.
Legal Authorities: If required by law or to protect our rights and comply with legal obligations.
All third parties are contractually obligated to keep your information secure and use it only for specified purposes.
4. Cookies
Our website uses cookies to:
Enhance your browsing experience
Collect data about website traffic and interactions
You can control or disable cookies through your browser settings. Please note, some features of our site may not function properly without cookies.
5. Data Retention
We retain your information for as long as necessary to:
Fulfil your orders
Comply with legal and accounting obligations
Improve your shopping experience
For instance, order records are retained for six years to meet accounting and legal requirements.
6. Your Rights
As a UK-based user, you have the right to:
Access the personal data we hold about you
Request corrections or updates to your data
Request deletion of your personal data (subject to legal obligations)
Opt-out of marketing communications by clicking the “unsubscribe” link in emails.
7. Security
We implement robust security measures to protect your personal information. While no system is entirely immune to risks, we strive to ensure the highest level of data protection.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before interacting with their services.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please check back regularly to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Email: glowgivebyjulia@gmail.com